About The Position

The Houseperson supports the housekeeping team by preparing units for cleaning after guest departures, helping the team work efficiently while maintaining the company’s quality standards. The role is responsible for linen duties and for organizing, maintaining, and cleaning department storage areas. It also follows the company’s safety program and applicable OSHA regulations, including the Global Harmonized System (GHS) for chemicals. The Houseperson helps keep the resort clean and guest-ready by maintaining supplies, delivering linens, paper products, and unit amenities, assisting with bed-making and cleaning, removing trash, and delivering requested items to guest units. The role also coordinates linen and amenities bags and receives, sorts, folds, and collects soiled linen.

Requirements

  • Ability to work in a fast-paced environment.
  • Strong ability to communicate effectively with employees, guests, and owners.
  • Ability to work independently and follow instructions.
  • Professional appearance and a positive, can-do attitude with a team focus.
  • Valid driver’s license.

Responsibilities

  • Provide housekeeping throughout the resort to maintain a clean environment for guests.
  • Assist the housekeeping team with upkeep of supplies.
  • Deliver linen, paper products, and unit amenities.
  • Strip and make beds and assist with cleaning as needed.
  • Remove trash from units and floors.
  • Coordinate and create linen and amenities bags.
  • Receive, sort, fold, and collect soiled linen.
  • Organize, clean, and maintain department storage areas and stock levels according to company cleanliness and safety standards.
  • Deliver requested items to guest units, such as irons, coffee, paper products, and kitchen utensils.
  • Follow the company safety program and applicable OSHA and GHS regulations.

Benefits

  • Medical
  • Dental
  • Vision
  • Flexible spending accounts
  • Life and accident coverage
  • Disability coverage
  • Paid volunteer time (Wish Day) at an approved organization of the associate’s choice
  • 401(k) with employer match, subject to eligibility requirements
  • Legal and identity theft plan
  • Voluntary income protection benefits
  • Wellness program, subject to provider availability
  • Employee Assistance Program
  • Depending on position, paid time off, parental leave, and holidays
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