Housekeeping Supervisor - Conrad Washington DC

Hilton•Washington, DC

3d•Onsite

About The Position

The Housekeeping Supervisor oversees daily housekeeping operations at the Conrad Washington DC, a Forbes 4-Star hotel with 360 rooms, 32,000 square feet of banquet space, and five food and beverage outlets. The role helps deliver memorable guest experiences by maintaining cleanliness and quality standards in guest rooms and public areas, supporting the housekeeping team, and addressing guest needs.

Responsibilities

Lead, train, oversee, and evaluate Room Attendants and Housepersons to ensure cleanliness and quality standards in guest rooms and public areas.
Assign, inspect, and verify room status, and promptly report discrepancies.
Monitor work schedules, payroll reports, stock room and cart inventory, and the lost and found program.
Partner with Engineering and Property Operations to address repair and maintenance issues.
Perform Room Attendant and Houseperson responsibilities as needed to maintain service levels.
Address special guest needs in a timely, friendly, and professional manner.

Benefits

Medical insurance coverage for the employee and family
Discounted hotel travel through the Go Hilton program, including 110 nights and rates as low as $40 per night
Employee stock purchase program with a 15% discount on Hilton shares
Paid parental leave for eligible Team Members, including partners and adoptive parents
Caregiving concierge services
Crisis Concierge support
Free counseling and support through the Employee Assistance Program for eligible Team Members
Paid time off
Health plans, including dental and vision coverage
Retirement plans