Site Supervisor- Washington, DC

Unique Cleaning Service•Washington, DC

About The Position

The Site Supervisor oversees janitorial staff and custodial operations at a federal facility in Washington, DC. The role includes hiring and training participation, scheduling and work delegation, performance evaluation, discipline and termination as needed, quality control, supply inventory, customer complaint resolution, and compliance with company policies, customer rules, applicable laws, and OSHA standards. The supervisor also provides hands-on cleaning support when necessary and coordinates staff coverage, vendor services, safety training, and equipment maintenance. A REAL ID with a star is required for facility entry.

Requirements

A REAL ID with a star is required for entry to the federal facility.

Responsibilities

Participate in hiring and training janitorial staff; organize and oversee their work and schedules.
Conduct timely, constructive performance evaluations and handle discipline or termination as needed in accordance with company policy.
Train new janitors in building-cleaning methods and provide refresher training as needed.
Supervise the operation and maintenance of cleaning equipment, including preventive maintenance, and train staff in safe practices around equipment and chemicals.
Assist in coordinating vendor services such as pest control and window cleaning.
Conduct quality-control inspections to ensure the scope of work and standards are met.
Stock and maintain supplies and inventory; supervise inventory of janitorial products.
Delegate schedules and supervise employees to ensure appropriate work-area coverage.
Evaluate personnel performance and inspect assigned areas.
Provide hands-on cleaning support when necessary, including dust mopping, sweeping, stripping and refinishing, carpet extraction, restroom servicing, and window washing.
Identify and resolve problems and make recommendations to management, staff, and customer contacts to support continuous quality improvement and customer expectations.
Ensure employees follow clock-in and clock-out standards; monitor and approve timecards.
Ensure chemicals are labeled, diluted, and stored according to company, customer, and OSHA standards.
Provide job-specific on-the-job training and participate in company and customer training to communicate and distribute information effectively.
Carry out management responsibilities in accordance with company policies, customer rules and regulations, and applicable laws.
Coordinate, assign, and inspect janitorial work, including regular review and revision of checklists; provide guidance and training as needed.
Coordinate regular and substitute cleaning-team coverage.
Develop and implement custodial cleaning procedures, routines, and training.
Assess cleaning procedures and introduce revisions to improve efficiency, effectiveness, safety, and customer service.
Resolve customer complaints, keep management informed, and attend staff meetings to discuss complaints.
Perform routine safety checks and preventive maintenance of janitorial equipment.
Complete weekly and monthly employee safety training, confirm employees understand it, and ensure completion sign-offs.
Ensure employees have and use appropriate personal protective equipment.
Perform other assigned duties, including personnel coverage.