Housekeeping Room Attendant, Full Time- Hotel Mockingbird

Coury Hospitality•Dallas, TX

3d•Onsite

About The Position

The Housekeeping Room Attendant cleans hotel areas thoroughly to maintain excellent cleanliness standards and enhance the guest experience. The role includes cleaning and disinfecting guestrooms and public spaces, replenishing room supplies, reporting maintenance issues, responding to guest requests or complaints, and protecting the confidentiality and security of guest rooms. The attendant is also responsible for assigned keys and for submitting lost-and-found articles to the Housekeeping Office. The position requires following company safety, sanitation, and other policies; using cleaning chemicals and equipment as directed; maintaining orderly carts and linen rooms; and reporting accidents, injuries, and unsafe conditions. The attendant must maintain a clean, professional appearance and understand housekeeping and hotel emergency procedures. Evening, weekend, and overtime work may be required. Additional duties may be assigned or revised according to business needs. Work takes place in guest rooms, guest and service corridors, and the Housekeeping Office. Conditions may include variable temperatures and noise, fumes or odors, dust or mites, chemicals, and biohazards. Required protective equipment includes closed-toe, non-canvas, non-skid shoes.

Requirements

Ability to follow instructions accurately.
Organizational skills.
Ability to work with minimal supervision.
Ability to maintain excellent attendance and punctuality.
Ability to maintain a well-groomed, clean, and neat appearance.
Ability to perform strenuous, repetitive tasks, including standing, walking, stooping, bending, kneeling, crouching, pushing, pulling, twisting, and manipulating large and small objects.
Ability to carry or lift 50 pounds.
Wear closed-toe, non-canvas, non-skid-soled shoes.

Nice To Haves

Fluency in English is desirable.
Previous housekeeping experience is helpful.

Responsibilities

Clean and disinfect assigned guestrooms, including bathrooms; dust furniture; vacuum carpets, rugs, draperies, and upholstered furniture; make beds and change sheets; sweep, mop, and wash floors; pick up debris; and empty trash.
Spot-clean walls and doors as needed and tidy guests’ personal belongings when required.
Clean public spaces as needed.
Restock towels and room supplies, including facial tissue, toilet tissue, and bathroom amenities in the correct amounts and locations.
Use appropriate cleaning chemicals for designated surfaces in accordance with OSHA regulations and company safety and sanitation requirements.
Maintain knowledge of the correct maintenance and use of equipment, and use equipment only as intended.
Keep carts and linen rooms safe and orderly.
Report maintenance problems that could affect guest satisfaction.
Safeguard assigned keys.
Turn in lost-and-found articles to the Housekeeping Office for logging.
Comply with company policies and procedures, including safety and sanitation policies; use PPE when handling heavy loads or heavily soiled linen.
Report accidents, injuries, and unsafe work conditions to a manager.
Maintain a clean and professional uniform and personal appearance.
Understand emergency procedures for the Housekeeping department and the hotel.
Work evenings, weekends, and/or overtime when required.