Manager Housekeeping

Hilton Grand Vacations•Dennis Port, MA

About The Position

HGV is seeking a Housekeeping Manager to lead the housekeeping department and ensure compliance with operating standards, quality expectations, and superior service for guests and owners. The role leads and coordinates housekeeping team members and assignments, supports a positive and collaborative work environment, and helps maintain a continuous cleaning plan across the property. The position is at a resort in Dennis Port, Massachusetts, with more than 121 rooms next to a private beach. Pay is $57,000 annually.

Requirements

High school diploma or GED.
Strong leadership capabilities, including the ability to empower, develop, inspire, and engage staff in a positive manner that produces business results.
Ability to communicate effectively in writing and verbally, build and maintain positive relationships, and negotiate internally and externally.
3–5 years of related experience.
2 or more years of supervisory experience.

Nice To Haves

Previous experience working in a hotel or resort.

Responsibilities

Lead the housekeeping team by creating a positive work environment.
Act as the department lead and manage and coordinate team members in their work assignments.
Maintain a positive, collaborative work environment between staff and management.
Inspect units routinely to ensure they meet cleanliness standards.
Orient and train employees on departmental and position procedures and functions.
Coordinate with third-party housekeeping providers to ensure brand standards are met.
Help maintain a continuous, forward-thinking cleaning plan so all areas of the property are cleaned.
Assist with hiring, supervising, adapting, and training staff.
Investigate accidents and initiate accident reports.
Perform other duties and special projects as assigned.