Housekeeping Manager

Auberge Collection•Austin, TX

About The Position

The Housekeeping Manager leads the housekeeping team and oversees daily operations to ensure guest rooms and public areas are clean, orderly, and presented to established standards. The role supports an immaculate and welcoming environment that meets or exceeds guest expectations. The manager assists with recruiting, training, and managing staff; oversees housekeeping supplies and equipment; conducts inspections; and addresses housekeeping-related guest inquiries and concerns to support a positive guest experience.

Requirements

  • Substantial experience in housekeeping roles within the hospitality industry.
  • Comprehensive understanding of cleaning protocols, inventory management, and quality assurance.
  • Previous experience in a supervisory or leadership role.
  • Ability to lead, motivate, and manage a housekeeping team effectively.
  • Strong attention to detail and organizational skills.

Responsibilities

  • Supervise and coordinate daily housekeeping operations, ensuring guest rooms and public areas meet or exceed cleanliness, order, and presentation standards.
  • Assist in recruiting, training, and managing housekeeping staff; provide guidance on cleaning protocols and performance expectations, and foster a positive, collaborative work environment.
  • Manage housekeeping supplies and equipment, using inventory controls to optimize resource use, reduce waste, and maintain availability of necessary items.
  • Conduct regular inspections for compliance with cleanliness and maintenance standards and promptly address issues.
  • Handle guest inquiries and concerns related to housekeeping and resolve them promptly.
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