Manager - Housekeeping

Hilton•Key West, FL

About The Position

The Housekeeping Manager oversees daily housekeeping operations and helps deliver memorable guest experiences. The role is responsible for cleanliness, service, and product quality in guest rooms and public areas, coordinating room readiness, managing departmental processes, conducting inspections, and supporting the housekeeping team.

Requirements

  • Demonstrate a passion for hospitality.
  • Act with integrity and do the right thing.
  • Inspire others through leadership.
  • Value teamwork and shared outcomes.
  • Demonstrate ownership and accountability.
  • Bring urgency and discipline to work.

Responsibilities

  • Oversee cleanliness, service, and product quality standards in guest rooms, public spaces, restrooms, offices, and meeting areas.
  • Coordinate housekeeping efforts to ensure rooms are cleaned and available for guests promptly and efficiently.
  • Oversee systems usage, cost controls, budgeting, forecasting, and policy enforcement to support efficiency and profitability.
  • Oversee and perform room and public area inspections to maintain quality standards and compliance.
  • Supervise and support team members, monitor performance, provide coaching, and foster a positive and productive work environment.
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