Housekeeping Manager

Loews Hotels & Co • Arlington, TX

10d • Onsite

About The Position

The Housekeeping Manager leads daily housekeeping operations at Loews Arlington Hotel, ensuring guest rooms and public spaces meet the hotel’s standards for cleanliness, comfort, and quality. The role combines operational oversight, staff leadership, service coordination, and cost management to support a strong guest experience and efficient hotel operations. The manager supervises the Housekeeping Team and works with other hotel departments to maintain seamless service. Regular attendance, participation in mandatory training and meetings, and flexibility to work varying schedules according to business needs are required. Other duties may be assigned.

Requirements

• Bachelor’s degree or relevant work experience.
• At least two years of housekeeping experience in hotel hospitality.
• At least two years of housekeeping or guest service leadership experience.
• Ability to develop and maintain effective operating and control processes that maximize operating efficiency while meeting established guest satisfaction criteria.
• Ability to stand for long periods of time.
• Ability to push, pull, and lift items weighing up to 25 pounds.
• Ability to work varying schedules to reflect business needs.

Nice To Haves

• Previous experience with Opera Property Management System.

Responsibilities

• Lead and oversee daily housekeeping operations, ensuring rooms and public spaces meet Loews’ standards.
• Analyze room turns and staffing needs and make real-time adjustments to optimize performance.
• Develop and implement housekeeping procedures that improve efficiency and maintain a clean environment.
• Interview, hire, and mentor team members, fostering their growth and engagement.
• Maintain optimal staffing levels and manage labor costs.
• Coordinate with other hotel departments to support seamless operations and guest satisfaction.
• Oversee uniform and laundry services, ensuring quality and timeliness.
• Hold regular team meetings to share updates, celebrate successes, and address challenges.
• Evaluate team performance and coach team members for continuous improvement.
• Maintain regular attendance in conformance with standards.
• Attend mandatory training sessions and meetings.
• Perform other duties as assigned.

Benefits

• Competitive health and wellness benefits
• 401(k) and company match
• Paid sick days
• Vacation
• Paid holidays
• Paid bereavement
• Training and development opportunities
• Career growth opportunities
• Tuition reimbursement
• Pet insurance
• Pet bereavement
• Team member hotel rates
• Other discounts and perks
• Complimentary parking
• Complimentary meals in the Team Member Café while working
• Discounted tickets to local attractions and entertainment venues
• Community volunteer opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager