Housekeeping Manager

Hilton•Ooltewah, TN

5d•Onsite

About The Position

LBA Hospitality is hiring a Housekeeping Manager for the upcoming Home2 Suites Ooltewah/Chattanooga North property. The hotel is scheduled to open in December, with work beginning in mid-November to prepare for the opening. This on-site leadership role leads daily housekeeping operations and ensures guest rooms and public areas meet cleanliness, safety, and brand standards while managing associates, labor, and departmental costs.

Requirements

At least 3 years of housekeeping experience in hotels, lodging, hospitals, housing, or care facilities.
At least 1 year supervising at least three associates.
High school diploma or equivalent.
Strong leadership, organization, communication, and guest-service skills.
Basic computer skills and ability to learn systems such as Quore and Hotel Effectiveness.
Must meet company security clearance requirements.
Ability to push or pull up to 60 lbs. and lift or carry up to 30 lbs.
Ability to stand for extended periods and bend, reach, crawl, and kneel.
Flexible availability, including weekends; periodic overnight travel may be required.

Responsibilities

Lead, schedule, train, coach, and supervise housekeeping and laundry associates.
Assist with interviewing and hiring department associates.
Inspect guest rooms, public areas, back-of-house areas, and grounds for cleanliness and brand standards.
Manage staffing and schedules within established labor guidelines.
Maintain inventories and order necessary housekeeping and laundry supplies.
Ensure equipment is properly maintained and operational.
Oversee room key controls, safety procedures, and guest privacy standards.
Conduct department meetings and ongoing associate training.
Maintain required logs, reports, invoices, payroll information, and departmental documentation.
Respond professionally to guest concerns and requests.
Perform other duties as assigned.