Manager - Housekeeping

Hilton•Elizabeth, NJ

About The Position

The Housekeeping Manager oversees daily housekeeping operations and helps deliver memorable guest experiences through high standards of cleanliness, service, and product quality. The role coordinates timely room readiness, manages departmental systems and financial processes, conducts inspections, and supervises and develops team members. Hilton describes its workplace culture as grounded in hospitality, integrity, leadership, teamwork, ownership, and acting with urgency and discipline.

Requirements

  • Demonstrate a passion for hospitality, integrity, leadership, teamwork, ownership and accountability, and urgency and discipline.

Responsibilities

  • Oversee cleanliness, service, and product quality standards in guest rooms, public spaces, restrooms, offices, and meeting areas.
  • Coordinate housekeeping work to ensure rooms are cleaned and available for guests promptly and efficiently.
  • Oversee departmental systems usage, cost controls, budgeting, forecasting, and policy enforcement to support efficiency and profitability.
  • Oversee and conduct room and public-area inspections to maintain quality standards and compliance.
  • Supervise and support team members, monitor performance, provide coaching, and foster a positive and productive work environment.
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