Housekeeping Manager
Loews Hotels•Arlington, TX
•Onsite
About The Position
The Housekeeping Manager leads daily housekeeping operations at Loews Arlington Hotel, ensuring guest rooms and public spaces meet the hotel’s standards for cleanliness, quality, and comfort. The role combines operational oversight with team leadership to support guest satisfaction, efficient processes, and consistent service. The manager oversees staffing, labor costs, room turns, uniforms, and laundry services, and collaborates with other hotel departments. This role supervises the Housekeeping Team and may require varying schedules based on business needs.
Requirements
- Bachelor’s degree or relevant work experience required.
- Minimum of two years of housekeeping experience in hotel hospitality required.
- Minimum of two years of housekeeping or guest service leadership experience required.
- Ability to develop and maintain effective operating and control processes that maximize operating efficiency while ensuring adherence to guest satisfaction criteria.
- Ability to stand for long periods.
- Ability to push, pull, and lift items weighing up to 25 pounds.
Nice To Haves
- Previous experience with Opera Property Management System preferred.
Responsibilities
- Lead and oversee daily housekeeping operations, ensuring rooms and public spaces meet Loews’ standards.
- Analyze room turns and staffing needs and make real-time adjustments to optimize performance.
- Develop and implement housekeeping procedures to improve efficiency and maintain a pristine environment.
- Interview, hire, and mentor team members, fostering growth and engagement.
- Maintain optimal staffing levels and manage labor costs.
- Coordinate with other hotel departments to support seamless operations and guest satisfaction.
- Oversee uniform and laundry services, ensuring quality and timeliness.
- Hold regular team meetings to share updates, celebrate successes, and address challenges.
- Evaluate team performance and coach for continuous improvement.
- Maintain regular attendance in conformance with standards.
- Attend all mandatory training sessions and meetings.
- Perform other duties as assigned.
Benefits
- Competitive health and wellness benefits
- 401(k) and company match
- Paid sick days
- Vacation
- Paid holidays
- Paid bereavement
- Training and development opportunities
- Career growth opportunities
- Tuition reimbursement
- Pet insurance
- Pet bereavement
- Team Member hotel rates and other discounts and perks
- Complimentary parking
- Complimentary meals in the Team Member Café while working
- Discounted tickets to local attractions and entertainment venues
- Community volunteer opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Manager
