Housekeeping Manager

Dallas Country Club • Highland Park, TX

7d

About The Position

The Housekeeping Manager oversees the daily operations of the housekeeping department and ensures high standards of cleanliness and maintenance throughout the facility. The role includes managing staff, coordinating schedules, and implementing housekeeping policies to provide a safe and welcoming environment for guests and staff. The manager works with the Director on the housekeeping budget and coordinates with other departments to support seamless operations and guest satisfaction.

Requirements

• High school diploma or equivalent.
• Minimum of 3–5 years of experience in housekeeping management or a similar role.
• Proven track record of team leadership and operational excellence.
• Strong leadership and management skills, with the ability to motivate and develop staff.
• Excellent organizational and time management abilities.
• Effective verbal and written communication skills.
• Attention to detail and commitment to maintaining high cleanliness standards.
• Knowledge of cleaning procedures, safety standards, and sanitation regulations.
• Proficiency in using housekeeping management software and tools.
• Ability to work flexible hours, including weekends and holidays, as needed.
• Problem-solving skills and the ability to handle guest complaints professionally.

Nice To Haves

• A degree in hospitality management or a related field.
• Bilingual Spanish/English.

Responsibilities

• Supervise and train housekeeping supervisors and their teams, ensuring they adhere to established standards.
• Coordinate staff schedules and assign daily tasks to optimize productivity and coverage.
• Develop and implement housekeeping procedures and protocols.
• Conduct regular inspections of the Club, including member areas, employee areas, the sports center, and spa, to ensure cleanliness and maintenance.
• Maintain records of housekeeping activities and staff performance, including training.
• Manage inventory and order cleaning supplies and equipment.
• Prepare and manage the housekeeping budget with the Director, controlling costs and optimizing resources.
• Address member complaints and resolve issues related to housekeeping services.
• Coordinate with other departments to ensure seamless operations and guest satisfaction.
• Stay updated on industry trends and best practices to continually improve housekeeping operations.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED