Housekeeping Manager

American Family Fitness•Fredericksburg, VA

7d•$15 - $19•Onsite

About The Position

The Housekeeping Manager leads the Housekeeping Department to maintain a clean, safe, and welcoming environment for members, guests, and team members. The role oversees recruitment, onboarding, training, scheduling, coaching, and development of housekeeping staff, while maintaining cleanliness, safety, and operational efficiency standards. The manager partners with club leadership to support member satisfaction, employee engagement, and the club’s overall success. The position is based in Fredericksburg, Virginia, and is full-time. The schedule must be flexible to meet business needs and may include early mornings, evenings, weekends, holidays, and special events. The hourly pay range is $15.00–$19.00; actual compensation depends on experience, qualifications, skills, performance, and business needs.

Requirements

High school diploma or equivalent.
Red Cross CPR/AED Certification required within 60 days of hire.
Strong leadership, communication, and organizational skills.
Ability to lead and motivate a diverse team.
Ability to prioritize tasks in a fast-paced environment.
Ability to stand, walk, bend, squat, kneel, climb, and reach throughout the workday.
Ability to lift, carry, push, or pull up to 50 pounds.
Ability to safely use cleaning equipment and supplies.
Ability to work in varying temperatures and around cleaning chemicals.
Ability to move throughout all areas of the club.

Nice To Haves

At least six months of supervisory or personnel management experience is preferred.
Previous housekeeping, custodial, hospitality, facilities, or operations management experience.
Experience with inventory management and scheduling.
Knowledge of workplace safety and sanitation standards.

Responsibilities

Recruit, hire, onboard, train, coach, and develop housekeeping team members.
Foster a professional, positive, service-oriented work environment and promote teamwork and adherence to the proper chain of command.
Schedule staff to provide appropriate club coverage while managing payroll budgets and labor costs.
Conduct department meetings and training sessions, provide ongoing coaching and performance feedback, and complete performance evaluations.
Document performance concerns and administer corrective action when appropriate.
Complete new-hire paperwork before scheduling employees, coordinate orientations, and maintain accurate personnel records and department documentation.
Greet members and guests professionally, build positive relationships, and respond promptly to member concerns or comments.
Communicate club promotions, events, and operational updates to team members.
Ensure the club is clean, sanitary, safe, and well-maintained, and maintain compliance with company policies, Service Standards, and emergency response procedures.
Inspect club cleanliness and housekeeping performance; create and monitor daily cleaning assignments and completion checklists.
Supervise Housekeeping Attendants to maximize productivity while managing labor costs.
Order and maintain appropriate inventory levels of cleaning products, supplies, and equipment.
Record maintenance issues and facility repair needs in the club Maintenance Log.
Immediately report workplace accidents or incidents and complete required documentation.
Conduct end-of-shift walkthroughs with housekeeping team members, verify quality standards, and provide coaching as needed.
Enter and manage the weekly work schedule in the club scheduling platform by established deadlines, ensuring accuracy, timeliness, and alignment with staffing needs.
Maintain open, professional communication with club and company department leadership; participate in club, department, and company meetings.
Communicate departmental goals, updates, and expectations, and partner with other departments to support a clean, safe, and welcoming club environment.
Perform other duties as assigned.