HOUSEKEEPING MANAGER, HEALTHCARE
About The Position
The Housekeeping Manager, also described as an Environmental Services Manager, directs and oversees the operational needs of a hospital department. The manager coordinates department associates, assists with training and development, and serves as a liaison between administration and unit departments to provide a high level of service. The position involves frequent rounding throughout the facility and being on foot for most of each shift; the ideal candidate can walk more than five miles daily while monitoring operations, engaging with staff, and maintaining service standards. The role is full-time and primarily scheduled Monday through Friday on the first shift, from 6:30 a.m. to 4:30 p.m., with rotating weekends required. The manager oversees department financial information and expenditures, supports budget development and adherence, coordinates housekeeping activities with other departments, and leads department planning, staffing, standards, policies, quality, and regulatory compliance.
Requirements
- Experience in support services, military, housekeeping, and/or facilities maintenance.
- At least one year of supervisory or management experience.
- Strong work ethic, drive, and initiative focused on quality and customer service.
- Excellent written and oral communication skills.
- Excellent problem-solving skills in individual and group situations.
- Ability to use a participative approach to managing staff.
- Understanding of budgeting processes and awareness of profit-and-loss concepts.
- Excellent administrative and organizational skills, including the ability to prioritize.
- Ability to function appropriately under stressful conditions.
- Proficient computer skills and knowledge of Microsoft Office products, including Word, Excel, PowerPoint, and Outlook, and the internet.
- Ability to walk more than five miles per day while monitoring operations, engaging with staff, and maintaining service standards.
Nice To Haves
- CRCST or another applicable sterile processing certification.
- Associate’s degree.
Responsibilities
- Direct and oversee the operational needs of the hospital department.
- Coordinate department associates and assist with their training and development.
- Serve as a liaison between administration and unit departments and provide a high level of service.
- Monitor department financial data, statistics, and expenditures.
- Develop and recommend the department operating budget and ensure operations remain within budget.
- Coordinate housekeeping activities with other departments.
- Plan, organize, direct, coordinate, and supervise department functions and activities.
- Establish work standards and workflow.
- Establish and implement policies and procedures for departmental operations.
- Encourage and mentor staff creativity and innovation.
- Ensure compliance with regulatory agencies.
- Support achievement of facility goals and objectives and demonstrate quality leadership in meeting performance plans.
- Read, develop, and administer the Total Quality Management process.
- Perform other duties as assigned.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance and AD&D
- Disability insurance
- Retirement plan
- Paid time off
- Paid parental leave
- Holiday time off (varies by site and state)
- Personal leave
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet insurance
- Commuter benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Potential paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
