Housekeeping Manager

Marcus Corporation • Milwaukee, WI

4d • $55,000 - $60,000 • Onsite

About The Position

The Housekeeping Manager is a leadership role responsible for maintaining the hotel and ensuring that the housekeeping department meets high standards of quality and efficiency. The manager helps lead the housekeeping team and ensures hotel guest rooms, public spaces, and other areas are clean and organized. The role also supports the department’s staffing, standards, budget performance, and guest and associate service at Hilton Milwaukee, a downtown Milwaukee hotel that recently completed a $40 million renovation.

Requirements

• Previous housekeeping experience.
• Ability to prioritize and organize workload to meet deadlines.
• Ability to exercise judgment and implement control over the performance of others.
• Ability to provide clear direction, instruction, and guidance to associates.
• Ability to communicate effectively with associates.

Nice To Haves

• Hotel experience is highly desired.

Responsibilities

• Assist in hiring, training, supervising, coaching, and counseling housekeeping staff.
• Establish cleanliness standards for all areas of housekeeping responsibility.
• Develop the housekeeping department’s direction and long-term goals with the Director of Rooms.
• Control and analyze departmental costs to ensure performance against budget.
• Ensure all designated guestrooms receive service.
• Inspect assigned guestrooms, public areas, and back-of-house areas and ensure compliance with standards.
• Perform associates’ manual duties as necessary to cover temporary staff shortages.
• Promote safety and security in assigned areas.
• Respond promptly, efficiently, and courteously to guest and associate requests to promote excellent rapport.

Benefits

• A free, well-balanced meal every shift.
• Room discounts at Marcus Hotels & Resorts and Hilton-branded properties.
• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa.
• Free parking.
• Two-for-one movie theater coupons at Marcus Theatres.
• Opportunity to grow a career and transfer between properties while maintaining service with the company.
• Early wage access.
• Paid time off.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed