Housekeeping Manager

The Marcus Corporation • Milwaukee, WI

3d • Onsite

About The Position

The Housekeeping Manager is a leadership role at Hilton Milwaukee, responsible for maintaining the hotel’s appearance and cleanliness and ensuring the housekeeping department meets high standards of quality and efficiency. The manager helps lead the housekeeping team and ensures guest rooms, public spaces, and other hotel areas are clean and organized. The position works with the Director of Rooms on departmental direction and long-term goals and helps ensure an exceptional guest experience.

Requirements

• Previous housekeeping experience.
• Ability to prioritize and organize workload to meet deadlines.
• Ability to exercise judgment and implement control over the performance of others.
• Ability to provide clear direction, instruction, and guidance to associates.
• Ability to communicate effectively with associates.
• Availability to work varying hours, including weekends and holidays.

Nice To Haves

• Hotel experience is highly desired.

Responsibilities

• Assist with hiring, training, supervising, coaching, and counseling housekeeping staff.
• Establish cleanliness standards for all areas of housekeeping responsibility.
• Set the Housekeeping Department’s direction and long-term goals with the Director of Rooms.
• Control and analyze departmental costs and ensure performance against budget.
• Ensure all designated guestrooms receive service.
• Inspect guestrooms, public areas, and back-of-house areas as assigned and ensure compliance with standards.
• Perform associates’ manual duties as necessary to cover temporary staff shortages.
• Promote safety and security in assigned areas.
• Promote excellent guest and associate rapport by responding promptly, efficiently, and courteously to requests.

Benefits

• A free, well-balanced meal every shift.
• Room discounts at Marcus Hotels & Resorts and Hilton-branded properties.
• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa.
• Free parking.
• Two-for-one movie theater coupons at Marcus Theatres.
• Ability to grow your career and transfer between properties while maintaining service with the company.
• Early wage access.
• Paid time off.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed