Housekeeping Inspector

Lotte Hotel Americas•Seattle, WA
•$26 - $27

About The Position

LOTTE HOTEL SEATTLE is seeking a Housekeeping Inspector to inspect vacant cleaned rooms and, at times, stayover cleaned rooms. Depending on operational needs, the inspector may also help clean rooms or cover public area attendant or houseman duties. The position reports to the Housekeeping Supervisor/Housekeeping Manager. The role supports effective communication and cooperation with other departments, and helps ensure employees comply with sanitation, cleanliness, fire prevention, health, and safety standards. The inspector also helps maintain the availability, cleanliness, and tidiness of departmental items and maintains knowledge of hotel services to communicate with customers. The team member must protect guest and coworker privacy, keep proprietary information confidential, follow company and department procedures, maintain a clean and professional appearance, and perform other reasonable duties assigned by supervisors. Work schedules may vary with hotel business needs and may include weekends, holidays, and overtime.

Requirements

  • High school education.
  • Previous housekeeping experience preferred; previous hotel experience highly preferred.
  • Gracious, friendly, and fun demeanor.
  • Ability to multitask in a fast-paced environment with strong attention to detail.
  • Strong verbal and written communication skills in English.
  • Ability to work independently and collaboratively to promote teamwork.
  • Ability to coach team members and share feedback.
  • Ability to communicate issues to Housekeeping leadership.
  • Ability to work a flexible schedule, including weekends, holidays, morning, afternoon, overnight, and overtime when needed.

Nice To Haves

  • Previous housekeeping experience.
  • Previous hotel experience.

Responsibilities

  • Inspect vacant cleaned rooms and, when needed, stayover cleaned rooms.
  • Help clean rooms when circumstances require.
  • Cover public area attendant or houseman duties when needed.
  • Coach team members and share feedback.
  • Communicate issues to Housekeeping leadership.
  • Maintain a cooperative relationship with other departments to support effective communication.
  • Supervise employee compliance with sanitation, cleanliness, fire prevention, health, and safety standards.
  • Help maintain the availability, cleanliness, and tidiness of items used in the department.
  • Maintain knowledge of hotel services and communicate that information to customers.
  • Protect guest and coworker privacy and maintain confidentiality of proprietary information.
  • Follow company and department policies and procedures.
  • Maintain a clean, hygienic, and professional uniform, nametag, and personal appearance.
  • Perform other reasonable job-related duties as requested by supervisors.

Benefits

  • Competitive wages.
  • Medical, dental, and vision plans available on the first day of employment.
  • 401(k) retirement savings plan with company matching.
  • Two weeks of vacation days.
  • Nine paid holidays.
  • Three personal days per calendar year.
  • Public transportation discount (ORCA).
  • Team Member Recognition culture.
  • Learning and Development program for top performers.
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