Housekeeping Floor Manager (Harrah's LV)
About The Position
The Housekeeping Floor Manager leads and supervises a daily staff of 16–20 employees, conducts suite inspections, and upholds cleanliness and hotel standards. The role is responsible for enforcing hotel, departmental, OSHA, and safety policies; maintaining tower public areas; monitoring supplies and amenities; and addressing performance when standards are met or neglected. The manager reports maintenance issues and follows through, and works with Status Board Operators to provide accurate room-status information to the front office. The position also requires sound judgment relating to employee and guest safety, professional customer service, and familiarity with guestroom cleaning methods, including industrial carpet and floor care.
Requirements
- Good communication and written skills.
- Strong management skills.
- Ability to walk for long periods.
- Knowledge of chemicals and cleaning equipment.
- Project management and scheduling skills.
- Ability to use Microsoft Word, Excel, Groupwise, AS400, and LMS.
- Ability to push, pull, carry, or lift up to 50 pounds repetitively throughout the workday.
- Ability to stand and/or walk continuously for the duration of the shift.
- Ability to climb stairs, balance, bend or stoop, and kneel continuously.
- Ability to frequently crouch, push or pull, squat, and work above the shoulders with both arms.
- Ability to use both hands for continuous grasping.
- Ability to push, pull, and lift furniture such as mattresses, end tables, chairs, ottomans, lamps, and tables.
- Ability to continuously tolerate required personal protective equipment, such as gloves, safety glasses, and safety goggles.
- Ability to safely operate motorized equipment.
- Attention to detail and visual ability to inspect completed work for deficiencies.
- Ability to maintain regular, predictable attendance according to schedule.
Nice To Haves
- Previous housekeeping managerial experience.
- Knowledge of the Culinary Union contract.
Responsibilities
- Lead and supervise a daily staff of 16–20 employees.
- Conduct suite inspections and uphold cleanliness standards.
- Uphold hotel and departmental policies and procedures.
- Report maintenance discrepancies and situations promptly and follow through effectively.
- Enforce OSHA and safety policies and procedures.
- Ensure tower public areas are clean, well-maintained, and meet hotel standards.
- Monitor supplies and amenity levels in assigned areas.
- Initiate positive or corrective action when standards are consistently met or neglected.
- Communicate accurate room-status information to front office staff while working with Status Board Operators.
- Use sound judgment regarding employee and guest safety and provide professional customer service.
- Apply familiarity with guestroom cleaning techniques, including industrial carpet and floor care and basic guestroom cleaning.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
