Housekeeping Floor Manager (Harrah's LV)
About The Position
The Housekeeping Floor Manager leads and supervises a daily staff of 16–20 employees, conducts suite inspections for cleanliness, and upholds hotel and departmental standards. The role reports to the Housekeeping Operations Manager and works with Status Board Operators to communicate accurate room-status information to front office staff. The manager maintains assigned tower public areas, monitors supplies and amenities, reports and follows up on maintenance issues, and enforces safety policies. The position requires sound judgment concerning employee and guest safety, professional customer service, knowledge of guestroom cleaning and floor-care techniques, and the ability to inspect work and operate motorized equipment safely. Finalist candidates must complete a drug test and background check before an offer is extended.
Requirements
- Previous housekeeping managerial experience is preferred.
- Good communication and writing skills.
- Strong management skills.
- Ability to walk for long periods and stand and/or walk continuously for the duration of a shift.
- Knowledge of guestroom cleaning techniques, including industrial carpet and floor care and basic guestroom cleaning.
- Knowledge of chemicals, cleaning equipment, project management, and scheduling.
- Comprehensive computer knowledge, including Microsoft Word, Excel, Groupwise, AS400, and LMS.
- Ability to push, pull, carry, or lift up to 50 pounds repetitively throughout the workday.
- Ability to climb stairs, balance, bend or stoop, and kneel continuously.
- Ability to frequently crouch, push or pull, squat, work above the shoulders with both arms, and continuously grasp with both hands.
- Ability to push, pull, and lift furniture items such as mattresses, end tables, chairs, ottomans, lamps, and tables.
- Ability to continuously tolerate required personal protective equipment, such as gloves, safety glasses, and safety goggles.
- Attention to detail and visual capability to inspect work upon completion.
Nice To Haves
- Knowledge of the Culinary Union contract.
Responsibilities
- Lead and supervise a daily staff of 16–20 employees.
- Conduct suite inspections for cleanliness and uphold hotel standards.
- Uphold hotel and departmental policies and procedures.
- Report maintenance discrepancies and situations promptly and follow through effectively.
- Enforce OSHA and safety policies and procedures.
- Ensure tower public areas are clean and well-maintained according to hotel standards.
- Monitor supplies and amenity levels in assigned areas.
- Initiate positive or corrective action when standards are consistently met or neglected.
- Communicate accurate room-status information to front office staff in coordination with Status Board Operators.
- Make sound judgments regarding employee and guest safety and provide professional customer service.
- Maintain regular, predictable attendance according to schedule.
- Inspect completed work to identify deficiencies and safely operate motorized equipment.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
