Housekeeping Dispatcher-569003

Coushatta Casino Resort • Kinder, LA

3d

About The Position

The Housekeeping Dispatcher answers and responds to guest calls and dispatches and coordinates housekeeping personnel to areas requiring cleaning. The role provides guest service that anticipates guests’ needs and promotes positive guest relations through prompt, courteous, and efficient service. The dispatcher monitors and responds to the dispatch radio, referring calls to appropriate parties, and frequently checks the computer for check-outs and rooms ready for inspection. The role also assigns keys, radios, and other items to personnel for their assignments.

Requirements

• High School Diploma or General Education diploma (GED) required.
• Ten-key and computer literacy in appropriate software and systems.
• Strong organizational, interpersonal, and communication skills.

Responsibilities

• Answer and respond to guest calls.
• Dispatch and coordinate housekeeping personnel to areas in need of cleaning.
• Provide guest service that anticipates guests’ needs and promotes positive guest relations through prompt, courteous, and efficient service.
• Monitor and respond to the dispatch radio, referring calls to appropriate parties.
• Frequently monitor the computer for check-outs and rooms ready for inspection.
• Assign keys, radios, and other items to personnel for assignments.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED