About The Position

The Bilingual Housekeeping Dispatcher assists and supports Supervisors and Housekeepers in meeting quality and timeliness standards. The dispatcher is expected to follow MasterCorp’s mission statement and values. The role operates in both a professional office environment and an operations environment, and may include additional tasks as directed by MasterCorp Management.

Requirements

  • Communicate effectively in writing and verbally with guests, site staff, and associates.
  • Have experience operating office equipment.
  • Have basic computer knowledge.
  • Be able to perform multiple tasks at once.
  • Make appropriate decisions.
  • Have planning and scheduling capabilities.
  • Be able to read, write, and perform basic math.
  • Be available to work weekends and holidays.

Responsibilities

  • Answer and coordinate phone and radio calls.
  • Delegate tasks fairly among employees.
  • Record lost-and-found items and ensure their safe storage.
  • File daily paperwork.
  • Maintain urgency to ensure units are turned on time.
  • Assist with linen inventories and supplies as directed.
  • Help resolve guest complaints promptly.
  • Make guest deliveries as directed.
  • Assist resort guests and owners as needed.

Benefits

  • Starting pay of $16.
  • Potential refer-a-friend bonus.
  • Paid training.
  • Medical, vision, and dental benefits.
  • Paid time off.
  • Opportunities for growth and career development.
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