Bilingual Housekeeping Dispatcher - Fantasy World Resort

MasterCorp • Kissimmee, FL

2d

About The Position

MasterCorp, Inc. is seeking a Bilingual Housekeeping Dispatcher to assist and support Supervisors and Housekeepers in meeting quality and timeliness standards. The Dispatcher is responsible for following the company mission statement and values while coordinating calls, delegating tasks, maintaining records, and supporting resort guests, owners, and site staff. The role operates in both a professional office and an operations environment and may include additional tasks as directed by MasterCorp Management.

Requirements

• Proven ability to communicate effectively with guests, site staff, and associates, both verbally and in writing.
• Proven experience operating office equipment.
• Basic computer knowledge.
• Ability to perform multiple tasks at once.
• Ability to make appropriate decisions.
• Planning and scheduling capabilities.
• Ability to read, write, and perform basic math.
• Availability to work weekends and holidays.
• Ability to perform the essential functions of the position, with or without reasonable accommodation.

Responsibilities

• Answer and coordinate phone and radio calls.
• Delegate tasks equally among employees.
• Record lost and found items and ensure their safe storage.
• File daily paperwork.
• Maintain urgency so units are turned on time.
• Assist with linen inventories and supplies as directed.
• Help solve guest complaints promptly.
• Make guest deliveries as directed.
• Assist resort guests and owners as needed.

Benefits

• Starting pay of $16.
• Refer-a-friend bonus potential.
• Paid training.
• Benefits package including medical, vision, dental, and paid time off.
• Opportunities for growth and career development.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed