Housekeeping Dispatcher-569003

Coushatta • Kinder, LA

2d

About The Position

The Housekeeping Dispatcher answers and responds to guest calls and dispatches and coordinates housekeeping personnel to areas requiring cleaning or guest service. The role promotes positive guest relations through prompt, courteous, and efficient service. It monitors and responds to dispatch radio communications, referring calls to the appropriate parties, and frequently checks the computer for check-outs and rooms ready for inspection. The dispatcher also assigns keys, radios, and other items to personnel for their assignments.

Requirements

• High school diploma or GED required.
• Ten-key and computer literacy in appropriate software and systems.
• Strong organizational, interpersonal, and communication skills.

Responsibilities

• Answer and respond to guest calls.
• Dispatch and coordinate housekeeping personnel to areas in need of cleaning and to provide guest service.
• Promote positive guest relations through prompt, courteous, and efficient service.
• Monitor and respond to dispatch radio communications, referring calls to appropriate parties.
• Frequently monitor the computer for check-outs and rooms ready for inspection.
• Assign keys, radios, and other items to personnel for assignments.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED