Housekeeping Dispatcher - Wyndham Bonnet Creek Resort Orlando

MasterCorp • Orlando, FL

4d • Onsite

About The Position

The Housekeeping Dispatcher assists and supports Supervisors and Housekeepers in meeting quality and timeliness standards while following MasterCorp’s mission and values. The role coordinates communications and tasks, supports daily housekeeping operations, helps address guest needs, and helps ensure units are turned on time.

The position operates in a professional office environment and also in an operations environment where odors, dust, cleaning chemicals, and laundry chemicals may be present. The role may include additional tasks as directed by MasterCorp Management.

Requirements

• Proven ability to communicate effectively with guests, site staff, and associates verbally and in writing.
• Proven experience operating office equipment.
• Basic computer knowledge.
• Ability to perform multiple tasks at once.
• Ability to make appropriate decisions.
• Planning and scheduling capabilities.
• Ability to read, write, and do basic math.
• Must be available to work weekends and holidays.

Responsibilities

• Answer and coordinate phone and radio calls.
• Delegate tasks equally among employees.
• Record lost-and-found items and ensure their safe storage.
• File daily paperwork.
• Maintain a sense of urgency to ensure units are turned on time.
• Assist with linen inventories and supplies as directed.
• Assist in solving guest complaints promptly.
• Make guest deliveries as directed.
• Assist resort guests and owners as needed.
• Perform additional tasks as directed by MasterCorp Management.

Benefits

• Competitive pay starting at $18.
• Refer a Friend Bonus potential.
• Paid training.
• Benefits package including medical, vision, and dental.
• Paid time off.
• Opportunities for growth and career development.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed