Floorcare Technician - Wyndham Bonnet Creek Resort Orlando

MasterCorp, Inc. • Orlando, FL

1d

About The Position

The Floorcare Technician is responsible for cleaning and maintaining carpet while meeting quality and timeliness standards and following the company's mission statement and values. The role includes inspecting areas before cleaning, selecting cleaning methods based on condition, vacuuming and pretreating stains, operating and maintaining carpet-cleaning equipment, and preparing buildings or floors for occupancy. The technician also reports maintenance issues, moves furniture as needed, manages supplies and chemicals safely, maintains company vehicles, and supports a safe and organized work environment. The role involves responding to guest concerns, building positive customer relations, assisting resort guests and owners, and knowing the resort. Thorough training and mentor approval are required before working alone.

Requirements

• High school diploma or an equivalent combination of education and work experience.
• At least 18 months of full-time work experience directly related to the role.
• Carpet-cleaning experience.
• Must be thoroughly trained and receive mentor (trainer) approval before working alone.
• Must be well-versed in chemicals and their use.
• Ability to perform the essential functions of the position, with reasonable accommodations where applicable.

Nice To Haves

• Experience with stripping and waxing floors.

Responsibilities

• Maintain a high standard of excellence and work efficiently while meeting quality and timeliness standards.
• Inspect areas for damage and stains before cleaning.
• Determine the cleaning method based on the condition of the carpet or item.
• Vacuum loose dirt and debris and pretreat stains according to the fiber or surface.
• Walk assigned buildings or floors to ensure they are ready for occupancy.
• Report unit maintenance issues according to company procedure.
• Lift and move furniture as needed.
• Properly use carpet-cleaning equipment and maintain it daily.
• Store chemicals in approved areas and help keep storage closets clean and organized.
• Maintain and operate company-owned vehicles.
• Ensure a safe working environment at each site and office.
• Complete duties on time, be prompt for assignments and appointments, and use supplies and equipment efficiently.
• Perform inventories of supplies and equipment.
• Assist in resolving guest complaints promptly and create positive customer relations.
• Assist resort guests and owners and maintain knowledge of the resort.

Benefits

• Refer-a-friend bonus potential
• Paid training
• Medical insurance
• Vision insurance
• Dental insurance
• Paid time off
• Opportunities for growth and career development

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED