Housekeeping Dispatcher - Wyndham Bonnet Creek Resort Orlando

MasterCorp, Inc. • Orlando, FL

1d

About The Position

The Housekeeping Dispatcher supports Supervisors and Housekeepers in meeting quality and timeliness standards while following MasterCorp’s mission and values. The role coordinates calls and work assignments, tracks lost-and-found items and paperwork, and helps ensure units are turned on time. The Dispatcher also supports linen and supply inventories, helps address guest complaints, makes guest deliveries, and assists resort guests and owners as needed.

The position operates in a professional office environment and also works in an operations environment where odors, dust, and cleaning and laundry chemicals may be present. The role may include additional tasks as directed by MasterCorp Management. Full-time and part-time positions are available.

Requirements

• Effective written and verbal communication with guests, site staff, and associates.
• Experience operating office equipment.
• Basic computer knowledge.
• Ability to perform multiple tasks at once.
• Ability to make appropriate decisions.
• Planning and scheduling capabilities.
• Ability to read, write, and do basic math.
• Availability to work weekends and holidays.

Responsibilities

• Answer and coordinate all phone and radio calls.
• Delegate tasks equally among employees.
• Record lost-and-found items and ensure their safe storage.
• File daily paperwork.
• Maintain urgency to ensure units are turned on time.
• Assist with linen inventories and supplies as directed.
• Assist in resolving guest complaints promptly.
• Make guest deliveries as directed.
• Assist resort guests and owners as needed.

Benefits

• Paid training
• Medical, vision, and dental benefits
• Paid time off
• Refer-a-friend bonus potential
• Opportunities for growth and career development

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed