Bilingual Housekeeping Dispatcher - Mountain Loft Resort

MasterCorp • Gatlinburg, TN

1d

About The Position

The Bilingual Housekeeping Dispatcher assists and supports Supervisors and Housekeepers in meeting quality and timeliness standards while following MasterCorp's mission and values. The role coordinates calls and tasks, maintains records and paperwork, supports inventory and supply activities, and helps address guest needs and complaints. The position operates in both a professional office and an operations environment.

Requirements

• Communicate effectively with guests, site staff, and associates in writing and verbally.
• Have experience operating office equipment.
• Have basic computer knowledge.
• Be skilled at performing multiple tasks at once.
• Be skilled at making appropriate decisions.
• Have planning and scheduling capabilities.
• Be able to read, write, and perform basic math.
• Be available to work weekends and holidays.

Responsibilities

• Answer and coordinate phone and radio calls.
• Delegate tasks fairly among employees.
• Record lost and found items and ensure they are stored safely.
• File daily paperwork.
• Maintain urgency to ensure units are turned on time.
• Assist with linen inventories and supplies as directed.
• Assist in resolving guest complaints promptly.
• Make guest deliveries as directed.
• Assist resort guests and owners as needed.
• Perform additional tasks as directed by MasterCorp Management.

Benefits

• Starting pay of $17.
• Refer a Friend Bonus potential.
• Paid training.
• Medical, vision, and dental benefits.
• Paid time off.
• Opportunities for growth and career development.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed