Housekeeper - Mountain Loft Resort

MasterCorp • Gatlinburg, TN

1d

About The Position

The Housekeeper is responsible for consistently meeting quality and timeliness standards while cleaning resort property units. The role requires following the company’s mission and values, maintaining a high standard of excellence, and ensuring units are ready for inspection on time. Housekeepers may also perform weekly guest-services cleans and other tasks as directed by MasterCorp Management.

The work environment may include odors and dust, cleaning chemicals, and laundry chemicals. The position involves frequent standing, walking, pushing, pulling, moving, lifting up to 25 pounds, bending, reaching, and repetitive motions, as well as occasional ascending and descending. Reasonable accommodations may be made to enable employees with disabilities to perform the essential functions.

Requirements

• Previous housekeeping experience is preferred but not required.
• Must be able to lift 25 pounds, with or without accommodation.
• Ability to make decisions.
• Planning and scheduling capabilities.
• Ability to read, write, and perform basic math.
• Promptness and timeliness with assignments.
• A passion for cleanliness.
• Strong work ethic.
• Ability to learn and change behavior.
• Ability to work irregular hours.

Nice To Haves

• Previous housekeeping experience.

Responsibilities

• Strip units of soiled linens.
• Remove trash from units.
• Clean bedrooms, bathrooms, kitchens, living rooms, closets, decks, and other areas of units.
• Report clean units as vacant and ready for inspection.
• Report unit maintenance issues according to company procedure.
• Report damaged, dirty, or stained carpets, drapes, furniture, and linens.
• Report missing inventory and supplies to the Supervisor.
• Perform weekly guest-services cleans as directed.
• Help maintain the cleanliness and organization of storage closets.
• Attend training sessions and apply the training in practice.
• Help ensure a safe working environment.
• Assist in resolving guest complaints promptly.
• Maintain a sense of urgency so units are turned on time.
• Complete additional tasks as directed by MasterCorp Management.

Benefits

• Paid training.
• Medical, vision, and dental benefits.
• Paid time off.
• Opportunities for growth and career development.
• Pay up to $16 per hour, with a system designed to reward efficiency and timeliness.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed