Bilingual Housekeeping Dispatcher - Mountain Loft Resort

MasterCorp, Inc. • Gatlinburg, TN

2d

About The Position

The Bilingual Housekeeping Dispatcher supports supervisors and housekeepers in meeting quality and timeliness standards while following MasterCorp’s mission and values. The role coordinates communications and tasks, maintains records and paperwork, helps ensure units are turned on time, and assists guests, owners, and resort staff as needed. The job operates in both a professional office and an operations environment.

Requirements

• Proven ability to communicate effectively in writing and verbally with guests, site staff, and associates.
• Proven experience operating office equipment.
• Basic computer knowledge.
• Ability to perform multiple tasks at once.
• Ability to make appropriate decisions.
• Proven planning and scheduling capabilities.
• Ability to read, write, and perform basic math.
• Must be available to work weekends and holidays.

Responsibilities

• Answer and coordinate phone and radio calls.
• Delegate tasks equally among employees.
• Record lost-and-found items and ensure their safe storage.
• File daily paperwork.
• Maintain urgency to ensure units are turned on time.
• Assist with linen inventories and supplies as directed.
• Help resolve guest complaints promptly.
• Make guest deliveries as directed.
• Assist resort guests and owners as needed.
• Perform additional tasks as directed by MasterCorp management.

Benefits

• Starting pay of $17.
• Refer-a-friend bonus potential.
• Paid training.
• Medical, vision, and dental benefits.
• Paid time off.
• Opportunities for growth and career development.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed