Bilingual Housekeeping Dispatcher - Cypress Palms Resort

MasterCorp, Inc. • Kissimmee, FL

2d

About The Position

The Bilingual Housekeeping Dispatcher supports supervisors and housekeepers in meeting quality and timeliness standards while following MasterCorp’s mission and values. The role coordinates communications and tasks, supports daily office operations, assists with guest needs, and helps ensure units are turned on time. The position works in a professional office and operations environment and may include additional tasks as directed by MasterCorp Management.

Requirements

• Fluent in Spanish.
• Effective written and verbal communication with guests, site staff, and associates.
• Experience operating office equipment.
• Basic computer knowledge.
• Ability to perform multiple tasks at once.
• Ability to make appropriate decisions.
• Planning and scheduling capabilities.
• Ability to read, write, and do basic math.
• Must be available to work weekends and holidays.

Responsibilities

• Answer and coordinate phone and radio calls.
• Delegate tasks equally among employees.
• Record lost and found items and ensure their safe storage.
• File daily paperwork.
• Maintain urgency so units are turned on time.
• Assist with linen inventories and supplies as directed.
• Help resolve guest complaints promptly.
• Make guest deliveries as directed.
• Assist resort guests and owners as needed.

Benefits

• Starting pay of $17.00.
• Potential refer-a-friend bonus.
• Paid training.
• Medical, vision, and dental benefits.
• Paid time off.
• Opportunities for growth and career development.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed