Bilingual Dispatcher at Polo Towers Resort

MasterCorp•Las Vegas, NV

About The Position

The Bilingual Dispatcher supports supervisors and housekeepers in meeting quality and timeliness standards while following MasterCorp’s mission and values. The position coordinates communications and tasks, helps ensure units are turned on time, supports guest needs, and assists with office and operational duties. Work takes place in a professional office and operations environment.

Requirements

  • Communicate effectively in writing and verbally with guests, site staff, and associates.
  • Experience operating office equipment.
  • Basic computer knowledge.
  • Ability to perform multiple tasks at once.
  • Ability to make appropriate decisions.
  • Planning and scheduling capabilities.
  • Ability to read, write, and perform basic math.
  • Availability to work weekends and holidays.

Responsibilities

  • Answer and coordinate phone and radio calls.
  • Delegate tasks fairly among employees.
  • Record lost-and-found items and ensure they are stored safely.
  • File daily paperwork.
  • Maintain urgency to help ensure units are turned on time.
  • Assist with linen inventories and supplies as directed.
  • Help resolve guest complaints promptly.
  • Make guest deliveries as directed.
  • Assist resort guests and owners as needed.
  • Perform additional tasks as directed by MasterCorp management.

Benefits

  • Weekly pay
  • Refer-a-friend bonus potential
  • Paid training
  • Medical, vision, and dental benefits
  • Paid time off
  • Opportunities for growth and career development
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