Day Shift Houseperson at Polo Towers

MasterCorp•Las Vegas, NV
•Onsite

About The Position

MasterCorp, Inc. is hiring a Houseperson/Runner at Polo Towers to assist and support Supervisors and Housekeepers in meeting quality and timeliness standards. The Houseperson follows the company mission and values while maintaining high standards of cleanliness, organization, safety, and guest service. The role supports the timely preparation of units and may involve assisting resort guests and owners, responding to guest complaints, and completing other site-operation duties as directed by the Executive Housekeeper. The position offers day-shift work, paid training, and full-time or part-time availability. The posting lists starting pay of $15 per hour and a salary range of $9.00–$17.00, with pay based on skills, qualifications, and experience. Benefits include medical, vision, and dental coverage and paid time off. A valid driver's license is required at certain locations.

Requirements

  • Ability to lift 75 pounds, with or without accommodation.
  • Ability to make decisions.
  • Planning and scheduling capabilities.
  • Ability to read, write, and perform basic math.
  • Promptness with assignments and appointments.
  • Passion for cleanliness.
  • Strong work ethic.
  • Ability to learn and change behavior.
  • Ability to work irregular hours.
  • A valid driver's license is required for certain locations.

Nice To Haves

  • Friendly, enthusiastic, and hard-working disposition.
  • Passion for hospitality and commitment to exceptional service, helping guests feel safe and cared for during their vacation.

Responsibilities

  • Maintain a high standard of excellence.
  • Stock storage closets and keep them clean and organized.
  • Assist with stripping units of soiled linens as directed.
  • Remove soiled linens and trash from units.
  • Prepare linen and supply bags and deliver them to units.
  • Walk assigned buildings or floors to check that linens, trash, and equipment have been cleared.
  • Report unit maintenance issues according to company procedure.
  • Report lost-and-found items to the Executive Housekeeper.
  • Move furniture as directed.
  • Maintain a safe working environment at each site and office.
  • Perform duties related to site operations as directed by the Executive Housekeeper.
  • Work with a sense of urgency to ensure units are turned on time, and arrive promptly for assignments and appointments.
  • Use supplies and equipment efficiently and effectively.
  • Assist with linen inventories and supplies as directed.
  • Help resolve guest complaints promptly and build positive customer relations.
  • Assist resort guests and owners and make guest deliveries as directed.
  • Learn about the resort.

Benefits

  • Starting pay of $15 per hour; listed salary range is $9.00–$17.00 based on skills, qualifications, and experience.
  • Refer-a-friend bonus potential.
  • Paid training.
  • Medical, vision, and dental benefits.
  • Paid time off.
  • Opportunities for growth and career development.
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