About The Position

The Floorcare Technician cleans and maintains carpet while meeting quality and timeliness standards and following the company’s mission and values. The role includes inspecting areas for damage and stains, selecting cleaning methods based on condition, vacuuming debris, and pre-treating stains according to the carpet fiber and surface. The technician also walks assigned buildings or floors to ensure they are ready for occupancy, reports maintenance issues, and assists with guest complaints and customer relations. The position requires proper use and daily maintenance of carpet-cleaning equipment, safe storage of chemicals, organization of storage closets, and efficient use and inventory of supplies and equipment. The technician may lift and move furniture and is responsible for maintaining and operating company-owned vehicles. Thorough training and mentor approval are required before working alone. The employer offers full-time and part-time positions, paid training, and opportunities for growth and career development.

Requirements

  • High school diploma or an equivalent combination of education and work experience.
  • At least 18 months of full-time work experience directly related to the role.
  • Carpet-cleaning experience.
  • Must be thoroughly trained and receive mentor approval before working alone.
  • Must be well-versed in chemicals and their use.
  • Ability to perform the essential functions of the position, with reasonable accommodations where applicable.
  • Physical ability to frequently stand, walk, push, pull, move, lift up to 25 pounds, bend, reach, and perform repetitive motions; occasional ascending and descending is also required.

Nice To Haves

  • Experience with stripping and waxing floors.

Responsibilities

  • Maintain a high standard of excellence and work efficiently while meeting quality and timeliness standards.
  • Inspect areas for damage and stains before cleaning and determine an appropriate cleaning method based on condition.
  • Vacuum loose dirt and debris and pre-treat stains according to the carpet fiber and surface.
  • Walk assigned buildings or floors to ensure they are ready for occupancy.
  • Report unit maintenance issues according to company procedure.
  • Lift and move furniture as needed.
  • Properly use carpet-cleaning equipment and maintain it daily.
  • Store chemicals in approved areas and help keep storage closets clean and organized.
  • Maintain and operate company-owned vehicles.
  • Ensure a safe working environment at each site and office.
  • Complete duties on time, be prompt for assignments and appointments, and use supplies and equipment efficiently.
  • Perform inventories of supplies and equipment.
  • Help resolve guest complaints promptly and build positive customer relations.
  • Assist resort guests and owners and maintain knowledge of the resort.

Benefits

  • Starting pay of $17 per hour.
  • Refer-a-friend bonus potential.
  • Paid training.
  • Benefits package including medical, vision, and dental coverage, and paid time off.
  • Opportunities for growth and career development.
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