Housekeeper Room Care

Concord Hospitality Enterprises • Charlotte, NC

10h

About The Position

Room Attendants (Housekeepers) are at the heart of the guest experience, delivering clean and comfortable spaces that make each stay welcoming. The role involves cleaning and servicing assigned guest rooms to brand and productivity standards, inspecting rooms for quality, maintaining an organized linen cart and workspace, updating room status, following safety and security procedures, and responding to guest needs. The position requires physical activity throughout the shift, including lifting up to 40 pounds, and availability to work weekends and holidays.

Requirements

• Strong attention to detail and time management skills.
• Ability to work independently and as part of a team.
• Physical ability to lift up to 40 pounds and remain active throughout the shift.
• Reliable, organized, and safety-focused.
• Basic communication and guest service skills.
• Must be available to work weekends and holidays.

Nice To Haves

• Prior housekeeping or hospitality experience.

Responsibilities

• Clean and service assigned guest rooms to brand and productivity standards.
• Perform full cleaning, including making beds, cleaning bathrooms, dusting, vacuuming, and restocking amenities.
• Inspect rooms for quality and promptly report maintenance issues.
• Maintain a clean, organized, and stocked linen cart and workspace.
• Update room status and complete required reports.
• Follow key control, safety, and lost-and-found procedures.
• Respond to guest needs and support team operations as needed.

Benefits

• Competitive wages.
• Medical, dental, and vision insurance plans.
• Life insurance with short-term and long-term disability options.
• 401(k) with company match.
• Tuition assistance.
• Discounted room rates at Concord-managed hotels.
• Training and development and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed