Housekeeper Room Care/// Houseperson

Concord Hospitality Enterprises•Hunters Creek, FL

About The Position

The Room Attendant is responsible for delivering clean, comfortable guest rooms that create a welcoming experience. The role involves servicing assigned rooms to brand and productivity standards, completing full room cleaning, checking room quality, maintaining supplies and work areas, updating room status, and following safety and guest-service procedures. Room Attendants also respond to guest needs and support team operations.

Requirements

  • Strong attention to detail and time management skills.
  • Ability to work independently and as part of a team.
  • Ability to lift up to 40 lbs. and remain active throughout the shift.
  • Reliability, organization, and a safety-focused approach.
  • Basic communication and guest service skills.
  • Availability to work weekends and holidays.

Nice To Haves

  • Prior housekeeping or hospitality experience.

Responsibilities

  • Clean and service assigned guest rooms to brand and productivity standards.
  • Perform full cleaning, including making beds, cleaning bathrooms, dusting, vacuuming, and restocking amenities.
  • Inspect rooms for quality and promptly report maintenance issues.
  • Maintain a clean, organized, and stocked linen cart and workspace.
  • Update room status and complete required reports.
  • Follow key control, safety, and lost-and-found procedures.
  • Respond to guest needs and support team operations as needed.

Benefits

  • Competitive wages.
  • Medical, dental, and vision insurance.
  • Life insurance with short-term and long-term disability options.
  • 401(k) with company match.
  • Tuition assistance.
  • Discounted room rates at Concord-managed hotels.
  • Training and development and career advancement opportunities.
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