Housekeeper Room Care CY UCI

Concord Hospitality Enterprises•Cleveland, OH

About The Position

Housekeepers clean and service assigned guest rooms in a timely, organized manner while following hotel procedures and standards. They maintain neat, orderly, well-stocked linen carts; report room issues such as problems with fixtures, door locks, televisions, or HVAC systems; safeguard issued equipment, keys, and supplies; report lost-and-found items to a supervisor; and respond to guest requests in a friendly, timely manner. The role contributes to guest satisfaction by ensuring rooms are clean and ready for guests. The posting also describes a culture focused on associate development, career advancement, growth, balance, and diversity.

Requirements

  • Strong attention to detail and organizational skills.
  • Ability to work independently and as part of a team.
  • Physical ability to perform cleaning tasks and lift or carry supplies or equipment.
  • Flexibility to work varied shifts, including weekends and holidays.
  • Commitment to safety, sanitation, and guest-service standards.

Nice To Haves

  • Prior housekeeping or hospitality experience is preferred.

Responsibilities

  • Clean and service assigned guest rooms promptly and in an organized manner, following hotel procedures and standards.
  • Keep the linen cart neat, orderly, and well stocked.
  • Report guest-room areas needing attention, including fixtures, door locks, televisions, and HVAC systems.
  • Maintain the security of issued equipment, keys, and supplies.
  • Report lost-and-found articles to a supervisor.
  • Respond to guest requests in a friendly and timely manner.

Benefits

  • Competitive wages (full-time associates only).
  • Medical, dental, and vision insurance (full-time associates only).
  • Life insurance and short- and long-term disability options (full-time associates only).
  • 401(k) program with company match (full-time associates only).
  • Tuition assistance (full-time associates only).
  • Discounted room rates at Concord-managed hotels (full-time associates only).
  • Training, development, and career advancement opportunities.
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