Housekeeper - Orange Lake West II Resort Kissimmee

MasterCorp•Kissimmee, FL

1d•Onsite

About The Position

The Housekeeper is responsible for consistently meeting quality and timeliness standards while cleaning resort property units and following the company’s mission and values. The role involves cleaning guest units, preparing them for inspection, reporting maintenance and inventory issues, supporting guest services, and helping maintain a safe and organized workplace. Previous housekeeping experience is preferred but not required. The position may involve irregular hours and exposure to odors, dust, cleaning chemicals, and laundry chemicals. Additional tasks may be assigned by MasterCorp Management.

Requirements

Previous housekeeping experience is preferred but not required.
Must be able to lift 25 pounds, with or without accommodation.
Ability to make decisions.
Planning and scheduling capabilities.
Ability to read, write, and perform basic math.
Promptness and timeliness with assignments.
Passion for cleanliness.
Strong work ethic.
Ability to learn and change behavior.
Ability to work irregular hours.

Nice To Haves

Previous housekeeping experience.

Responsibilities

Maintain a high standard of excellence.
Strip units of soiled linens.
Remove trash from units.
Clean bedrooms, bathrooms, kitchens, living rooms, closets, decks, and other unit areas.
Report clean units as vacant and ready for inspection.
Report unit maintenance issues according to company procedure.
Report damaged, dirty, or stained carpets, drapes, furniture, and linens.
Report missing inventory and supplies to the Supervisor.
Perform weekly guest services cleans as directed.
Help maintain the cleanliness and organization of storage closets.
Attend training sessions and apply the training in practice.
Help ensure a safe working environment.
Assist in resolving guest complaints promptly.
Maintain urgency so units are turned on time.