Housekeeper - Wyndham Orange Tree Resort

Travel + Leisure Co.•Orange, CA

About The Position

A Housekeeper supports general resort operations by cleaning resort units and maintaining resort quality standards. The role includes cleaning sleeping quarters, kitchens, bathrooms, and living rooms while adhering to housekeeping detail standards. The Housekeeper also cleans, vacuums, dusts, and sanitizes bathrooms, kitchens, and lobbies, and makes beds. Responsibilities include replenishing supplies such as kitchenware and toiletries; sorting, counting, folding, marking, or carrying linens; and maintaining positive relationships with guests and associates. The Housekeeper responds appropriately to guest inquiries and concerns and handles guest issues through resolution to improve the guest experience. The hourly wage is $17.50.

Requirements

  • Ability to work in a fast-paced environment.
  • Strong ability to communicate effectively with employees, guests, and owners.
  • Ability to work independently and follow instructions.
  • Professional appearance and a positive, can-do attitude with a team focus.
  • Must be able to lift 50 pounds.

Responsibilities

  • Clean resort units, including sleeping quarters, kitchens, bathrooms, and living rooms, while adhering to housekeeping detail standards.
  • Clean, vacuum, dust, and sanitize bathrooms, kitchens, and lobbies; make beds.
  • Replenish supplies such as kitchenware and toiletries.
  • Sort, count, fold, mark, or carry linens.
  • Maintain positive customer and associate relationships.
  • Respond appropriately to guest inquiries and concerns to ensure guest satisfaction.
  • Handle guest issues through resolution to improve the guest experience.

Benefits

  • Medical
  • Dental
  • Vision
  • Flexible spending accounts
  • Life and accident coverage
  • Disability coverage
  • Depending on position, paid time off, parental leave, and holidays
  • Wish Day paid time to volunteer at an approved organization of your choice
  • 401(k) with employer match, subject to eligibility requirements including tenure
  • Legal and identity theft plan
  • Voluntary income protection benefits
  • Wellness program, subject to provider availability
  • Employee Assistance Program
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