About The Position

The Housekeeper is responsible for consistently meeting quality and timeliness standards when cleaning resort property units and for following MasterCorp’s mission statement and values. The role includes cleaning guest units and supporting guest services, reporting unit readiness and maintenance or inventory concerns, and helping maintain safe, organized work areas. The position may also involve additional tasks as directed by MasterCorp Management. Work conditions may include odors or dust, cleaning chemicals, and laundry chemicals. The position frequently involves standing, walking, pushing, pulling, moving, lifting up to 25 pounds, bending, reaching, and repetitive motions, with occasional ascending and descending. Reasonable accommodations may be made to enable employees with disabilities to perform the essential functions.

Requirements

  • Previous housekeeping experience is preferred but not required.
  • Must be able to lift 25 pounds, with or without accommodation.
  • Ability to make decisions.
  • Planning and scheduling capabilities.
  • Ability to read, write, and perform basic math.
  • Be prompt with all assignments.
  • Passion for cleanliness.
  • Strong work ethic.
  • Ability to learn and change behavior.
  • Ability to work irregular hours.

Nice To Haves

  • Previous housekeeping experience.

Responsibilities

  • Maintain a high standard of excellence.
  • Strip units of soiled linens and remove trash.
  • Clean bedrooms, bathrooms, kitchens, living rooms, closets, decks, and other areas of resort units.
  • Report clean units as vacant and ready for inspection.
  • Report unit maintenance issues according to company procedure.
  • Report damaged, dirty, or stained carpets, drapes, furniture, and linens.
  • Report missing inventory and supplies to the Supervisor.
  • Perform weekly guest services cleans as directed.
  • Help maintain the cleanliness and organization of storage closets.
  • Attend training sessions and apply the training in practice.
  • Help ensure a safe working environment.
  • Assist in resolving guest complaints promptly.
  • Maintain a high sense of urgency so units are turned on time.
  • Perform additional tasks as directed by MasterCorp Management.

Benefits

  • Paid training
  • Medical insurance
  • Vision insurance
  • Dental insurance
  • Paid time off
  • Opportunities for growth and career development
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