Housekeeper Part time Night shift

Northwestern Memorial Healthcare • Geneva, IL

4d • $17 - $24

About The Position

The Housekeeper (EVS Tech II) supports Northwestern Medicine’s patient-first mission by cleaning and maintaining patient rooms, offices, public areas, treatment rooms, and other assigned spaces. The position follows organizational policies, safety procedures, patient isolation and contact precautions, and applicable regulatory and accreditation standards. The role also supports patients, visitors, and staff by providing courteous assistance, directions, and timely responses to questions and concerns while protecting patient confidentiality.

This is a part-time night-shift position scheduled from 11:00 p.m. to 7:30 a.m., with rotating weekends and holidays. The position is 20 hours per week (0.5 FTE).

Requirements

• Ability to follow oral and written instructions.
• Ability to communicate effectively with patients, visitors, and staff.
• Ability to use the department’s tracking and communication tools.
• Ability to work independently.

Nice To Haves

• One to three years of environmental services experience in a healthcare or hospitality environment.

Responsibilities

• Clean and maintain assigned patient rooms, offices, public areas, treatment rooms, and other spaces; collect and remove trash, change bed linens, and sanitize surfaces.
• Follow patient isolation and contact-precaution procedures as required.
• Stock paper products and other supplies in assigned areas.
• Keep carts and equipment clean and in working condition, and store them appropriately.
• Promote workplace safety by using wet-floor signs and PPE and by not leaving carts or supplies unattended.
• Use chemicals and equipment safely and effectively, including using the correct dilution and properly labeled containers.
• Notify a supervisor about equipment requiring repair and report safety hazards to a manager.
• Communicate issues to a supervisor, including schedule completion difficulties, and report observed deficiencies or work requests to the appropriate supervisor, manager, or Call Center.
• Maintain professional interpersonal relationships with hospital personnel and preserve the confidentiality of patient information.
• Use the designated scripting model when communicating with customers.
• Use organizational and department resources efficiently and complete assignments on time.
• Contribute to continuous improvement, cost-reduction, streamlined processes, and the improvement and growth of services.
• Maintain a friendly, approachable, professional demeanor and appearance.
• Provide accurate information and timely updates to patients and customers, respond to questions and concerns or identify appropriate resources, and assist with directions and wayfinding.
• Use service-recovery skills to resolve problems or service breakdowns.
• Demonstrate teamwork by helping coworkers across departments, communicating effectively, respecting diverse opinions and styles, and acknowledging others’ contributions.

Benefits

• The company describes a wide range of benefits supporting employees’ physical, emotional, and financial well-being, with detailed information available through its benefits website.
• Tuition reimbursement.
• Loan forgiveness.
• 401(k) matching.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed