Housekeeper Part time Night shift

Northwestern Memorial Healthcare • Geneva, IL

3d

About The Position

The EVS Tech II supports Northwestern Medicine’s patient-first mission by cleaning and maintaining patient rooms, offices, public areas, treatment rooms, and other assigned areas. The role includes removing trash, changing bed linens, sanitizing surfaces, following isolation and contact-precaution procedures, and restocking supplies. The position works the night shift from 11:00 p.m. to 7:30 a.m., with rotating weekends and holidays.

The EVS Tech II maintains housekeeping carts and equipment, uses chemicals and equipment safely, reports hazards and repair needs, and communicates issues that may affect scheduled work. The role also requires professional, respectful communication with patients, customers, hospital personnel, and coworkers; protecting patient confidentiality; providing directions and timely information; and addressing concerns or service breakdowns. The employee manages assignments efficiently, uses department resources responsibly, and contributes to teamwork and continuous improvement.

Requirements

• Ability to follow oral and written instructions.
• Ability to communicate effectively with patients, visitors, and staff.
• Ability to use the department’s tracking and communication tools.
• Ability to work independently.

Nice To Haves

• One to three years of environmental services experience in a healthcare or hospitality environment.

Responsibilities

• Clean and maintain patient rooms, offices, public areas, treatment rooms, and other assigned areas daily.
• Collect and remove trash, change bed linens, and sanitize surfaces.
• Follow patient isolation and contact-precaution policies and procedures as necessary.
• Restock paper items and other supplies in assigned areas as needed.
• Keep carts and equipment clean and in working condition, and store them appropriately.
• Promote workplace safety by using wet-floor signs and PPE, keeping carts and supplies attended, and using chemicals and equipment safely.
• Use correctly diluted chemicals in properly labeled containers.
• Notify a supervisor about equipment needing repair and report safety hazards to a manager.
• Communicate issues to a supervisor, including inability to complete scheduled work, and report observed deficiencies or work requests through appropriate channels.
• Maintain professional relationships with hospital personnel while protecting patient confidentiality.
• Use the designated service scripting model when interacting with customers.
• Use organizational and departmental resources efficiently and complete tasks and assignments on time.
• Contribute to continuous improvement, cost reduction, streamlined work processes, and service improvements.
• Present a friendly, approachable, professional demeanor and appearance.
• Provide accurate information and timely updates to patients and customers.
• Address questions and concerns promptly or identify the appropriate person or resources to assist.
• Give directions or help patients and customers find their way.
• Use service recovery skills to resolve problems or service breakdowns.
• Support coworkers within and across departments and communicate respectfully and effectively.

Benefits

• Competitive benefits, including tuition reimbursement, loan forgiveness, and 401(k) matching.
• Benefits intended to support employees’ physical, emotional, and financial well-being and provide protection for unexpected life events; eligibility depends on employment classification.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed