HOUSEKEEPER-PART TIME POSITION- HOTEL HOSPITALITY
About The Position
The Housekeeper directs the housekeeping program to keep the facility clean, orderly, and well-maintained, performing duties personally or through subordinate supervisors. The role supervises housekeeping and laundry operations, upholds hotel standards and procedures, and provides prompt, courteous, professional guest service. It also provides timely updates and feedback to the Supervisor or General Manager. The position oversees room assignments, staff support and training, cleanliness inspections, inventory and supply processes, lost-and-found procedures, cost controls, and responses to guest and maintenance concerns. The Housekeeper coordinates with management and other departments to maintain product quality, service standards, and guest satisfaction, and must be flexible to work varying schedules as operational needs require.
Nice To Haves
- Strong communication skills.
- Excellent customer service skills.
- Professional appearance and grooming.
- Self-motivated and proactive.
- Cooperative and team-oriented.
- Good listener.
- Detail-oriented.
Responsibilities
- Supervise housekeeping and laundry operations to ensure quality standards are met.
- Ensure the department operates according to hotel standards, policies, and procedures.
- Provide prompt, courteous, and professional guest service.
- Provide timely updates and feedback to the Supervisor or General Manager.
- Maintain cleanliness, hygiene, and organization in guest rooms, corridors, and public areas.
- Assign rooms and duties to housekeeping staff and provide direction, supervision, and support.
- Assist with employee training and ensure staff have the tools and equipment needed to perform their duties effectively.
- Maintain and monitor PAR levels and submit monthly linen and terry inventory reports.
- Assist with recruitment and staffing within the housekeeping department.
- Inspect guest rooms and public areas to ensure furnishings, equipment, and linens are clean and in good repair.
- Oversee ordering, receiving, counting, and storage of linens, bathroom supplies, cleaning materials, and equipment.
- Report damage, breakage, or out-of-service items immediately to the Duty Manager for resolution or guest billing when applicable.
- Communicate housekeeping staff needs regarding materials, supplies, or equipment to management.
- Notify management when supply or equipment PAR levels are insufficient.
- Maintain lost-and-found procedures to ensure security and proper documentation.
- Maximize resources while maintaining cost controls according to hotel guidelines.
- Identify departmental training needs and regularly recommend training programs to management.
- Respond to guest complaints, requests, or maintenance concerns and communicate them to the Front Office Manager or General Manager.
- Maintain high product quality and service standards for hotel guests.
- Ensure guest satisfaction.
- Maintain flexibility to work varying schedules to meet operational needs.
- Promote teamwork and quality service through daily communication and coordination with other departments.
- Perform additional duties as assigned.
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What This Job Offers
Job Type
Part-time
Education Level
No Education Listed
