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Azul Hospitality•Salt Lake City, UT

11d•$18 - $18•Onsite

About The Position

The House Attendant ensures hotel public areas are clean and maintained according to hotel standards. The role performs general cleaning and deep-cleaning duties in public, storage, administrative, guest-room, and arrival areas; supplies cleaning carts; assists Room Attendants; handles linens and trash; and responds to guest requests. The attendant must follow company and safety policies, report maintenance or safety issues, maintain a neat appearance, and attend required training and meetings. Work schedules may vary to meet hotel business needs.

Requirements

High school education or equivalent.
Ability to speak, read, write, and understand the primary language used in the workplace.
Good verbal and written communication skills and excellent customer-relations skills.
Detail orientation and strong organizational and communication skills.
Basic computer skills and basic computational ability.
Ability to deal effectively with internal and external customers, including using patience, tact, and diplomacy, and to collect accurate information to resolve conflicts.
Self-driven ability to work independently.
Strong issue-resolution ability, analytical skills, and attention to detail.
Ability to perform the essential job functions with or without reasonable accommodation.
Ability to lift up to 45 pounds and push or pull carts and equipment weighing up to 250 pounds.
Ability to perform the physical activities and sensory tasks described for the role, including standing, walking, sitting, bending, climbing, repetitive hand and wrist motions, and communicating with staff, guests, and supervisors.
Regular attendance, punctuality, and attendance at scheduled training sessions and meetings.
Ability to work varying schedules based on hotel business needs.

Nice To Haves

Prior hotel experience preferred.

Responsibilities

Clean public, storage, and administrative areas, including rooms, hallways, lobby, lounges, restrooms, corridors, elevators, stairways, and fitness center.
Stock the cleaning cart with appropriate supplies for the shift and leave work areas clean when finished.
Answer guest inquiries and requests, and run supplies or service items to guestrooms as requested.
Dust furniture and fixtures, polish metalwork and furniture, and vacuum floors.
Participate in the guest-room deep-cleaning program and perform deep-cleaning tasks and special projects, such as mattress flipping and furniture moves.
Assist with carpet cleaning and extraction.
Strip rooms for Room Attendants after checkout and collect soiled linens for laundering.
Receive and store linen supplies in appropriate locations.
Bring additional items to guestrooms to assist Room Attendants.
Remove and dispose of trash.
Clean outside areas, including the porte cochere and other arrival areas.
Keep staff break areas and administrative offices clean and well maintained.
Assist with guest inquiries and follow company, safety, and security policies and procedures.
Report maintenance problems, safety hazards, accidents, and injuries.
Perform other reasonable duties as requested by managers and supervisors.