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Le Meridian Element Salt Lake City•Salt Lake City, UT

11d•$18 - $18•Onsite

About The Position

The House Attendant ensures that hotel public areas are clean and maintained according to hotel standards. The role performs general cleaning and deep-cleaning duties throughout guest and service areas, supports Room Attendants by supplying items and handling linens, and responds to guest inquiries and requests. The attendant also maintains staff break areas and administrative offices, reports maintenance or safety concerns, and follows company and safety procedures. Work is primarily indoors in a temperature-controlled environment, and schedules may vary according to hotel business needs.

Requirements

High school diploma or equivalent education.
Ability to speak, read, write, and understand the primary language used in the workplace.
Good verbal and written communication skills and excellent customer relations skills.
Detail-oriented, with strong organizational and communication skills.
Basic computer skills and basic computational ability.
Ability to work effectively with internal and external customers using patience, tact, and diplomacy, and to collect accurate information to resolve conflicts.
Self-driven and able to work independently, with strong issue-resolution and analytical skills and attention to detail.
Ability to perform the essential functions with or without reasonable accommodation.
Ability to lift up to 45 pounds and push or pull carts and equipment weighing up to 250 pounds.
Ability to perform duties involving standing, walking, sitting, grasping, writing, repetitive motions, bending, and climbing, and to communicate with staff, guests, and supervisors.
Regular attendance and participation in scheduled training sessions and meetings.
Maintain a neat, clean, and well-groomed appearance in accordance with company and property grooming and uniform standards.
Comply with hotel rules and regulations for safe and effective facility operations.

Nice To Haves

Prior hotel experience preferred.

Responsibilities

Clean public, storage, and administrative areas, including rooms, hallways, lobby, lounges, restrooms, corridors, elevators, stairways, and fitness center.
Stock the cleaning cart with appropriate supplies and leave work areas clean when finished.
Answer guest inquiries and requests, and deliver supplies and service items to guestrooms as requested.
Dust and polish furniture and fixtures, and vacuum floors.
Participate in the guest room deep-cleaning program and perform special projects such as mattress flipping and moving furniture.
Assist with carpet cleaning and extraction.
Strip rooms for Room Attendants after checkout and collect soiled linens for laundering.
Receive and store linen supplies in appropriate locations.
Bring additional items to guest rooms for Room Attendants.
Remove and dispose of trash.
Clean outside areas, including the porte cochere and other arrival areas.
Keep staff break areas and administrative offices clean and well maintained.
Assist with guest inquiries and follow company, safety, and security policies and procedures.
Report maintenance problems, safety hazards, accidents, or injuries.
Perform other reasonable duties as assigned by managers and supervisors.