Room Attendant ("Recamarera/o")

Azul Hospitality•Moab, UT

7d•$21 - $21•Onsite

About The Position

The Room Attendant ensures guest rooms meet the hotel’s highest standards of cleanliness and condition to support guest satisfaction. The role provides clean linens, towels, and room necessities, and maintains cleanliness throughout assigned areas. Work takes place primarily indoors in a temperature-controlled hotel environment. Schedules may vary according to hotel business needs, and attendance at scheduled training sessions and meetings is required. Staff must maintain a neat, clean, well-groomed appearance in accordance with Azul Hospitality and property-specific grooming and uniform standards.

Requirements

High school education or equivalent is required.
Must be able to speak, read, write, and understand the primary language used in the workplace.
Good verbal and written communication skills.
Excellent customer-relations skills and the ability to deal effectively with internal and external customers, including using patience, tact, and diplomacy to gather accurate information and resolve conflicts.
Detail-oriented, with strong organizational and communication skills.
Basic computer skills and basic computational ability.
Self-driven and able to work independently.
Strong issue-resolution and analytical skills, with attention to detail.
Ability to perform essential job functions with or without reasonable accommodation.
Ability to stand and maintain well-paced mobility for up to four hours at a time, maneuver between simultaneous functions, work in limited spaces, and reach other hotel departments in a timely manner.
Ability to lift up to 45 pounds as needed and push or pull carts and equipment weighing up to 250 pounds.
Ability to grasp, write, stand, sit, walk, perform repetitive motions, bend, climb, listen, hear, and see; occasional bending, stooping, squatting, and stretching are required.
Finger dexterity and ability to use office equipment, including computers, printers, 10-key adding machines, multi-line touch-tone phones, filing cabinets, fax machines, photocopiers, dollies, and other equipment as needed.
Ability to use fingers, wrists, and hands for picking, pinching, typing, and other substantial movements.
Ability to observe and distinguish product quality and detect signs of emergency situations using hearing, smell, taste, and vision.
Must maintain a neat, clean, well-groomed appearance in accordance with company and property grooming and uniform standards.
Regular attendance is essential; varying schedules may be required to reflect hotel business needs.

Nice To Haves

Experience in the hospitality industry is preferred.

Responsibilities

Clean assigned guest rooms within the required time limit and update daily assignment sheets throughout the day.
Return assignment sheets and keys to the Housekeeping Supervisor at the end of the shift.
Change bed linens, make beds, and replenish room amenities, drinking glasses, clean linen, bathroom supplies, and terry.
Lift and move room furniture; vacuum and clean rugs, carpets, and upholstered furniture using appropriate equipment or chemicals.
Dust and clean furniture and room fixtures, including picture frames, bed frames, lamps, televisions, armoires, and desks.
Thoroughly clean bathrooms, including showers or tubs, sinks, floors, and toilets.
Polish woodwork and metalwork, and clean windows, door panels, and sills.
Empty wastebaskets and transport trash and waste to the disposal area.
Sort, count, fold, and distribute linen to linen closets; organize and stock cleaning carts and assigned linen closets.
Conduct guest-room deep-cleaning projects under the hotel’s Deep Cleaning program.
Clean hallways, restrooms, elevators, stairwells, locker rooms, and other work areas as needed.
Perform general cleaning tasks with standard hotel cleaning products in accordance with health standards.
Turn in Lost & Found items according to standard procedures.
Follow hotel emergency procedures and loss-prevention guidelines.
Report maintenance issues and necessary room repairs, and ensure unacceptable rooms are not returned to inventory until issues are addressed.
Leave the work area clean when finished.
Assist with guest inquiries and follow company, safety, and security policies and procedures.
Report maintenance problems, safety hazards, accidents, and injuries.
Perform other reasonable duties assigned by managers or supervisors.
Maintain regular attendance and attend scheduled training sessions and meetings.