Room Attendant ("Recamarera/o")

Azul Hospitality • Rohnert Park, CA

7d • $18 - $19 • Onsite

About The Position

The Room Attendant ensures hotel guest rooms meet high standards of cleanliness and condition to support guest satisfaction. The role prepares rooms with clean sheets, towels, and supplies and performs assigned guest-room and common-area cleaning tasks. Room Attendants may also assist guests, report maintenance or safety concerns, follow hotel procedures, and complete other duties as assigned. The position is part-time at Hotel Centro Sonoma in Rohnert Park, California, with a stated hourly pay range of $18.00–$19.00. Shifts may vary according to hotel business needs.

Requirements

• High school diploma or equivalent education.
• Ability to speak, read, write, and understand the primary language used in the workplace.
• Good verbal and written communication skills.
• Excellent customer-relations skills and the ability to deal effectively with internal and external customers, including with patience, tact, and diplomacy.
• Detail-oriented, with strong organizational and communication skills.
• Basic computer skills and basic computational ability.
• Ability to work independently and demonstrate self-direction.
• Strong issue-resolution and analytical skills, with attention to detail.
• Ability to perform the essential functions with or without reasonable accommodation.
• Ability to stand and maintain well-paced mobility for up to four hours at a time and maneuver between simultaneous tasks and through limited spaces.
• Ability to lift up to 45 pounds and push or pull carts and equipment weighing up to 250 pounds.
• Ability to grasp, write, sit, walk, bend, climb, and perform repetitive motions; occasionally bend, stoop, squat, and stretch.
• Finger dexterity and ability to use office equipment and perform substantial wrist and hand movements.
• Ability to communicate continuously with staff, guests, and supervisors and to observe product quality and detect signs of emergencies using hearing, smell, taste, and vision.

Nice To Haves

• Experience in the hospitality industry.

Responsibilities

• Clean assigned guest rooms within the required time limit and update daily assignment sheets.
• Turn in assignment sheets and keys to the Housekeeping Supervisor at the end of the shift.
• Change bed linens, make beds, and replenish room amenities, drinking glasses, clean linen, bathroom supplies, and terry.
• Lift and move furniture; vacuum and clean rugs, carpets, and upholstered furniture using appropriate equipment or chemicals.
• Dust and clean furniture and fixtures, including picture frames, bed frames, lamps, televisions, armoires, and desks.
• Clean bathrooms, including showers or tubs, sinks, floors, and toilets; polish woodwork and metalwork; and clean windows, door panels, and sills.
• Empty wastebaskets and sort, count, fold, and distribute linen to linen closets.
• Stock and organize cleaning carts and linen closets on assigned floors.
• Transport trash and waste to the disposal area.
• Conduct guest-room deep-cleaning projects according to the hotel's program.
• Clean hallways, restrooms, elevators, stairwells, locker rooms, and other work areas as needed.
• Perform general cleaning using standard hotel cleaning products and follow health standards.
• Turn in Lost & Found items according to standard procedures.
• Follow hotel emergency procedures and loss-prevention guidelines.
• Report maintenance issues and necessary room repairs; ensure unacceptable rooms are not returned to inventory until issues are addressed.
• Leave the work area clean when finished.
• Assist with guest inquiries and follow company, safety, and security policies and procedures.
• Report maintenance problems, safety hazards, accidents, and injuries.
• Perform other reasonable duties requested by managers or supervisors.
• Maintain regular attendance and attend scheduled training sessions and meetings; work varying schedules as hotel business needs require.
• Maintain a neat, clean, and well-groomed appearance according to company and property standards.

Benefits

• Competitive compensation and performance-based rewards.
• Employee benefits package designed to support well-being.
• Career growth and advancement opportunities.
• Supportive, collaborative team culture.
• A culture emphasizing trust, open communication, respect, honesty, accountability, and employee empowerment.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: High school or GED