Room Attendant ("Recamarera/o")

Azul Hospitality•Anaheim, CA

7d•$19 - $19•Onsite

About The Position

The Room Attendant ensures guest rooms are clean and in good condition to support guest satisfaction. The role provides guests with clean linens, towels, and supplies while maintaining hotel cleanliness standards. The position is part-time at Hotel Lulu in Anaheim, California, with a stated pay rate of $18.75 per hour and any-shift availability. Room Attendants may also assist with guest inquiries, follow safety and security procedures, report maintenance or safety issues, and perform other reasonable duties as requested by supervisors. Schedules may vary according to hotel business needs, and attendance at scheduled training sessions and meetings is required.

Requirements

High school diploma or equivalent education required.
Must be able to speak, read, write, and understand the primary language used in the workplace.
Good verbal and written communication skills.
Excellent customer relations skills; ability to deal effectively with internal and external customers, including those requiring patience, tact, and diplomacy, and to collect accurate information to resolve conflicts.
Detail-oriented, with strong organizational and communication skills.
Basic computer skills and basic computational ability.
Self-driven and able to work independently.
Strong issue-resolution and analytical skills, with attention to detail.
Ability to perform essential job functions with or without reasonable accommodation.
Must maintain regular attendance and comply with hotel rules, safety procedures, and grooming standards.
Must be available for varying schedules based on hotel business needs.

Nice To Haves

Experience in the hospitality industry is preferred.

Responsibilities

Clean assigned guest rooms within the required time limit and update daily assignment sheets.
Return assignment sheets and keys to the Housekeeping Supervisor at the end of the shift.
Change bed linens, make beds, and replenish room amenities, drinking glasses, clean linens, bathroom supplies, and terry.
Lift and move furniture; vacuum and clean rugs, carpets, and upholstered furniture using appropriate equipment or chemicals.
Dust and clean furniture, fixtures, picture frames, bed frames, lamps, televisions, armoires, desks, and other room items.
Clean bathrooms, including showers or tubs, sinks, floors, and toilets; polish woodwork and metalwork; and clean windows, door panels, and sills.
Empty wastebaskets and transport trash and waste to disposal areas.
Sort, count, fold, and distribute linen; stock cleaning carts and organize linen closets.
Conduct guest-room deep-cleaning projects under the hotel’s Deep Cleaning program.
Clean hallways, restrooms, elevators, stairwells, locker rooms, and other work areas as needed.
Use standard hotel cleaning products in accordance with health standards and keep the work area clean when finished.
Turn in Lost & Found items according to standard procedures.
Follow hotel emergency procedures and loss-prevention guidelines; report maintenance issues and necessary room repairs.
Ensure unacceptable rooms are not returned to inventory until issues have been addressed.
Assist with guest inquiries and follow company safety and security policies and procedures.
Report maintenance problems, safety hazards, accidents, and injuries.
Perform other duties assigned by managers or supervisors.
Maintain a neat, clean, and well-groomed appearance in accordance with company and property standards.
Attend scheduled training sessions and meetings and maintain regular attendance.