House Attendant

Pyramid Global Hospitality • San Antonio, TX

5d • Onsite

About The Position

The House Attendant supports the hotel housekeeping team by maintaining public spaces, assisting room attendants, and helping provide guests with a clean, comfortable stay. The role involves interacting with guests, replenishing linen and guest supplies, delivering requested items, removing soiled linen and trash, and performing room attendant duties when needed. The position requires attention to detail, teamwork, effective communication, and the ability to remain on one’s feet and handle physical tasks.

Requirements

• Housekeeping experience is desirable.
• Neat, pleasant personality.
• Time-management skills.
• Ability to work on one’s feet for an extended period.
• Ability to communicate effectively.
• Ability to move, traverse, and position oneself to reach floor corners and high places; observe conditions and detect odors; and position and navigate carts weighing up to 100 lbs. in tight spaces.
• Ability to operate spray bottles, vacuums, mops, brooms, dust pans, scrub pads, and dusters.
• Ability to lift, carry, and position loads of at least 25 lbs.

Nice To Haves

• Housekeeping experience.

Responsibilities

• Engage with guests to ensure their stay is going well.
• Work as a team to accomplish the goal of resort/hotel cleanliness.
• Walk assigned floors at the beginning and end of each shift to collect bags, trash, and soiled linen.
• Pick up clean linen and refill linen par stock in each floor pantry.
• Deliver towels, cribs, cots, and other requested items to guest rooms.
• Perform room attendant duties when necessary.
• Refill par stock of guest amenities and supplies in each floor pantry.
• Help room attendants with heavy lifting during super cleaning or spring cleaning of rooms.
• Clean public areas according to prescribed procedures and departmental standard operating procedures.
• Remove soiled linen and trash from service areas and take them to appropriate locations as prescribed.
• Respond to guests and team members in a friendly, helpful manner.

Benefits

• 401(k) with company match
• Recognition programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed