House Attendant

Sonesta Hotels • New Orleans, LA

5d

About The Position

As a House Attendant, you’ll support housekeeping and hotel operations by helping maintain public areas, assisting housekeeping teams, and ensuring the property stays clean, organized, and guest-ready. The role is suited to someone who enjoys staying active, takes pride in maintaining high standards, and works well in a fast-paced hospitality environment. The position involves supporting hotel operations and guest satisfaction through coordination with housekeeping and other hotel departments.

Requirements

• Ability to work efficiently in a fast-paced hospitality environment.
• Strong attention to detail and focus on cleanliness, organization, and operational readiness.
• Positive attitude, strong work ethic, and willingness to support the team wherever needed.
• Strong teamwork, communication, and time management skills.
• Ability to respond professionally to guest requests and support teamwork across departments.
• Flexible availability, including mornings, evenings, weekends, holidays, and operational support as needed.
• Passion for hospitality, teamwork, cleanliness, and creating exceptional guest experiences behind the scenes.

Nice To Haves

• Previous housekeeping, hospitality, hotel, janitorial, facilities, cleaning, or operational experience.
• Knowledge of cleaning procedures, sanitation standards, chemical handling, and hotel safety practices.

Responsibilities

• Maintain cleanliness and presentation standards across public spaces, including lobbies, hallways, elevators, restrooms, fitness centers, meeting spaces, and other guest-facing areas.
• Deliver linens, towels, amenities, supplies, rollaway beds, cribs, and operational items throughout the property to support housekeeping operations.
• Assist Room Attendants and housekeeping leadership with operational support, deep-cleaning projects, room readiness, and housekeeping requests.
• Remove trash, soiled linens, and debris from guest floors, housekeeping areas, and operational spaces throughout shifts.
• Keep housekeeping closets, storage rooms, linen areas, and housekeeping carts clean and organized.
• Respond promptly and professionally to guest requests, housekeeping calls, and operational needs throughout the hotel.
• Report maintenance concerns, safety hazards, lost-and-found items, and operational issues promptly to leadership teams.
• Follow sanitation procedures, chemical-handling guidelines, hotel safety policies, and operational standards.
• Support VIP arrivals, group business, event setup assistance, and special operational projects as needed.
• Partner with Housekeeping, Front Office, Engineering, Laundry, and Operations teams to support smooth hotel operations and guest satisfaction.
• Help create clean, welcoming, and comfortable spaces aligned with Sonesta’s People People philosophy.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision insurance
• Health Savings Account (HSA) with company match
• 401(k) retirement plan with company match
• Paid vacation and sick time
• Paid parental leave
• Company-paid life insurance
• Company-paid short-term and long-term disability
• Hospital indemnity, critical illness, and accident insurance
• Educational assistance
• Sonesta hotel discounts
• Additional perks and employee discounts

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed