Supervisor Hourly

Beau Jo's Management Company•Denver, CO
•$22 - $25

About The Position

The Hourly Supervisor oversees restaurant operations during assigned periods, ensuring high standards of customer service and profitability while adhering to Beau Jo’s Pizza policies and procedures. The role includes supervising shift operations, handling guest comments, completing opening and closing duties, supporting employees, and making operational decisions in a fast-paced environment.

Requirements

  • At least one year of experience working in a restaurant environment.
  • Ability to be a self-starter.
  • Strong interpersonal skills.
  • Strong organizational skills.
  • Ability to walk and stand for the full work period.
  • Ability to communicate with patrons and staff.
  • Ability to operate a cash register and POS system and handle cash.
  • Ability to reach, bend, wipe, and lift up to 50 pounds.

Responsibilities

  • Supervise shift operations.
  • Follow company cash-handling procedures.
  • Complete opening and closing duties.
  • Handle guest comments promptly and professionally.
  • Communicate employee issues and complaints to the management team through the Red Book or one-on-one conversations.
  • Follow and understand company procedures, including during crisis situations.
  • Maintain performance standards and motivate the team through positive role modeling.
  • Practice safe food-handling procedures and enforce restaurant safety procedures.
  • Understand and report Workers’ Compensation and General Liability claims using proper procedures.
  • Make appropriate decisions in a fast-paced environment, including assigning breaks, side work, and stations.
  • Perform other functions assigned by management.
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